The business
world is experiencing volatility in levels it never used to - Cycles of
economic growth, crisis and recovery are more frequent, unpredictable and ever
more influential. This, together with the effects of globalization and natural
catastrophes (such as in Japan and Thailand) as well as man-made ones sharply enhances
the volatility experienced.
Even this is
enough to sound overwhelming, but in order to complete one mustn’t omit, in
parallel there are a few more revolutions worth mentioning happening. They
happen in different locations at different paces and at different times, but it
is clear that they are here and that they are without doubt expanding
everywhere. The Consumer Revolution- Today’s consumers are more
technologically advanced, informed and knowledgeable, more connected to a wider
community of consumers, more demanding and have higher awareness to well-being,
health and sustainability. The Information Revolution- Today information
is generated in rates never experienced before (recent studies estimate that
every few minutes the amount of information generated is equal to the whole of
the information generated since the beginning of the universe). And finally The
Regulatory Revolution – Social trends, urbanization, care for the planet
and quality of life leads to increase regulatory intervention in areas it never
took part of before.
In-light of these realities, towards the end of 2012 a few
surveys were conducted to evaluate how they affect supply chain management. This
article brings the key findings of these surveys done by PwC, SCM World, Bloomberg
Business week Research Services and CSC that combined surveyed thousands of managers
in hundreds of organizations representing different markets, multiple
industries and a variety of business realities.